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Privacy Policy

Effective Date: 9th August 2025


1. Introduction

Welcome to JMT Travel Services Pvt. Ltd. (“Company,” “we,” “our,” or “us”).
We value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or interact with our website travel.journeymytrip.com and when you use our travel services including tour packages, flights, hotel bookings, and transportation arrangements.

By providing your information, you consent to our communication via phone, WhatsApp, SMS, or email regarding travel assistance, booking updates, and promotional offers (only with consent).


2. Information We Collect

We collect only the information necessary for delivering travel services effectively.

a) Personal Information

  • Full name
  • Contact information (email, phone number, address)
  • Nationality and date of birth
  • Travel preferences and itinerary details
  • Payment and billing information

b) Non-Personal Information

  • IP address and geolocation
  • Browser and device information
  • Website interaction analytics
  • Cookies and tracking technologies

3. How We Use Your Information

Your information may be used for:

  • Processing and managing bookings
  • Providing itinerary notifications and travel confirmations
  • Offering customer assistance and support
  • Enhancing website performance and user experience
  • Sending travel-related offers (with your consent)
  • Complying with applicable laws and regulations

We strictly limit data use to legitimate business operation purposes.


4. Information Sharing and Disclosure

We do not sell or trade your personal data.

We may share relevant data with:

  • Airlines, hotels, transport partners, and local tour operators
  • Secure third-party payment gateways
  • Government or legal authorities (only when required)

All third-party partners are bound by confidentiality and data protection requirements.


5. Data Storage and Security

We take rigorous measures to secure your data:

  • Encrypted storage and transmission
  • Firewall protection
  • Restricted internal access
  • Regular security audits

While we strive to protect your data, no system can guarantee 100% security.


6. Cookies and Tracking Technologies

We use cookies to:

  • Personalize and optimize your browsing experience
  • Analyze website usage and performance

You can disable cookies in your browser settings; however, some features may not function properly..


7. Your Rights

You have full control over how your personal data is used. You can:

  • Request access to your data or update incorrect details
  • Withdraw consent from promotional communications at any time
  • Request the deletion of your personal information (subject to legal requirements)
  • Contact us for any privacy-related queries or clarifications

To exercise these rights, you can email us at travel@journeymytrip.com


8. Data Retention

We retain your data only as long as necessary to complete your travel service and comply with applicable laws. Once your service is completed, your data is archived or securely deleted, depending on legal requirements.


9. Third-Party Links

Our website may include links to third-party sites (for example, airlines, hotels, or payment processors).
Please note that we are not responsible for the privacy practices or content of these external websites.
We encourage users to review the privacy policies of those websites before sharing any personal data.


10. Updates to This Policy

JMT Travel reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised “Effective Date.”
We encourage users to review this page periodically to stay informed about how we protect their information.


11. Contact Us

For any questions, feedback, or privacy-related concerns, please reach out to us:

JMT Travel Services Pvt. Ltd.
D, 22, Block D, Noida Sector 3, Noida, Uttar Pradesh 201301
📞 Phone: +91-9717540883 / +91-9599075202 / +91-9312540202
✉️ Email: travel@journeymytrip.com
🌐 Website: travel.journeymytrip.com

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